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Check for a 401 after every API request
Get a new token - once only
Retry the API request - once only
Protect your access tokens and refresh tokens
Once delivered to the client app, the tokens provide access to your information an the client app is responsible for keeping them safe
Access tokens are valid for 1 hr before requiring refresh via refresh token
Always use HTTPS rather than HTTP
API raises exceptions for many different reasons, such as invalid parameters, authentication errors, and connection failure. We recommend writing code that gracefully handles all possible API exceptions. See error codes page for a complete list.
Large data sets are paginated. Read the data in chunks following pagination implementation.
Token TTLs
The following are time-to-live (TTL) settings for token expiration. The JWT token has a claim (field) that needs to be checked to when it expires. It is expressed as a NumericDate measured in UTC time format.
Token | TTL | JWT Claim |
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Access Token | 1 Hour | exp |
Refresh Token | 30 Days | exp |
Pagination
Pagination is implemented on endpoints that contain potentially large result sets.
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